Testimonials for Anglia Mobility
“I want to tell everyone about Anglia Mobility. This family run business is the best! The service you receive is excellent, nothing is too much trouble, you are never pressurised into buying something you do not need or want! If you need advice on anything to do with making your condition more comfortable, ask "The Peters" ! I can not praise Anglia Mobility enough! Thank you so much Peter, here's to the next 30 years!”
Thank you, Liz Cox.
I have just purchased my new mobility scooter from Anglia Mobility and I must say a very BIG THANKYOU to both Peters . I went to the showroom last Monday 20th Feb 2017 just to see what they had got and to give me some idea of what would be right for me as the one I've had for 8 years is no longer available. Peter (salesman ) was extremely helpful , not at all pushy, and explained in detail everything I needed to know about the ones that were suitable for my needs . I felt very comfortable and confident with the whole visit. I then came away to think everything over and decided to return again on Wednesday to purchase that the one I had decided on, a Kymco Maxi XLS ForU . It was delivered yesterday by Peter the Engineer who explained everything I needed to know about all of the controls and how everything works on it , again nothing was too much trouble , he then filled in all the documents and explained everything he was writing on them and why . I am extremely happy with my new scooter and with the fantastic service that I received from both Peters. I can't thank Anglia Mobility both enough. They are really brilliant !!
Thanks again, Pat Hurst.
Dear Peter
Apologies for taking so long to contact you but just wanted to drop you a line to thank you and your son for your excellent service recently to my brother and myself.
You may recall that we had a problem with my brother's Pride Destiny mobility scooter which had been "repaired" by a competitor. When Peter visited my brother he took 5 minutes to repair a fault which they could not in 3 attempts...and over £300! Following Peter's comments regarding their repair I was able to contact them and confidently question their repairs and managed to receive a refund of £149. I was grateful to get this money back and I can now sell the scooter to recoup the remainder of the money we paid out as it is going very well.
My brother is in a vulnerable position and we are dependent on traders being honest and unfortunately we had a bad experience with this, however you have restored our faith.
We are delighted with the new bike which we decided to purchase from you and would like to thank you both for the going "the extra mile".
Yours sincerely
Barbara Drake
I had called around for quotes for my mobility scooter to fix a problem it had developed and to have it serviced. I found these chaps the most knowledgable, helpful and considerate. I arranged a visit for the following day even though it was late afternoon when I called them up, after trying other companies and being told it would be the following week before someone could get out to me.
The engineer who came to me diagnosed the problem within seconds and had fixed it in a couple of minutes while talking me through exactly what he was doing and why. The same thing with the service, he was quite happy to have me there while he was working and explained everything as he was doing it.
The price was less than I was quoted for just a service elsewhere and the work I can only say, as a retired technician, was of the highest standard.
Review supplied to Yell.com
Feel free to leave us your comments here:
I recently bought a secondhand scooter without knowing anything about its history. Although the scooter was in working order, I decided to have it checked. Peter came out to service it & the difference is amazing. I cannot recommend this company highly enough. Their attention to every detail is astonishing. They go above & beyond expectation on all points.
Carole Hulatt 12/01/2020
Another very satisfied customer. This company is first class and it is a pleasure to deal with them. Everything was explained in detail. Peter arranged the optional insurance at the time of purchase and two days later filled in the complicated forms required by the D.V.L.A. for 8 mph scooters.
John Hill Biddenham
thanks a million for making my 80th such a pleasure. scooter delivered saturday ready for me on sunday. I located it easily at the visitors centre & proceeded to scoot around Shuttleworth's last day of the season. it was collected back next day. what a pleasure thanks to Anglia
Bryan Grimmer
I bought a nearly new scooter from here but, unfortunately, there was a problem with it. I reported it to Peter who rectified the problem without question and kept me informed on progress as it took a few days to get the parts.
If only more businesses would have such superb after-sales service.
I will definitely recommend them to everyone.
Dave Hughes
I just wanted to say a big “thank you “ to Peter . Every year (and in between) you do a service on my mobility scooter. I know that it is top notch and I am confident that I am safe and that everything is working as it should ! You cleaned it so well I fairly sparkle now when I go out☺️! Thank you Peter .
Liz Cox 26/08/2022
I would like to thank Anglia Mobility for everything they do for me . I can not tell you how they care for you as a person and not just a customer, you feel that you are family! Traditional values ! Thank you so much Liz
review submitted to website 01/11/2022
Anglia Mobility are always happy to help with any problems I have with my scooter.
When it comes to needing repairs they are
always there to help in a very timely fashion. Diann Airdrie 25/09/2023
I have nothing but praise for this brilliant Mobility store. My first mobility scooter and from the moment I entered this store I was very impressed with the way I was treated. A lot of time was spent explaining and down to earth sensible information that was extremely helpful. I came back a couple of days later and any queries I had thought of were answered thoroughly. I didn't feel under any pressure to purchase. I made the purchase and placed the order with them. The next day at lunchtime I received a call to say my scooter had been delivered to them, they had unpacked and checked everything about it to make sure it was in perfect working condition. I would recommend that this is the place to go if you want tip top service in purchasing a mobility scooter. Thank you Anglia Mobility. Paul Burr 27/09/2023
Hello again Peter,
I'm writing to say a big thank you for mending the brakes on my 4 wheel walker, so fast. Thank you once again.
Miss Judith Hoole 18/06/2024
Hi Peter,
Thank you so much for providing the quite extraordinary service of replacing the scooter which failed us yesterday - a 10 hour round trip.
We have become so reliant on this electric scooter that to be without it on holiday with our family down here in Dorset would have been really disappointing.
And all your Dad wanted was a cup of tea !
Your wider world should hear of this proof of your Customer Service claims but how do we do it ?
With thanks & regards, Rob